The Memphis-Shelby County Airport Authority (MSCAA) is pleased with the management of our CONRAC facility at Memphis International Airport. Fuel Facility Management (FFM) has provided us with critical support during the initial start-up of the CONRAC. FFM has done a great job of maintaining the facility since it opened in March 2013. They have worked closely with the general contractors and subcontractors to ensure timely completion or warranty repairs. They have been responsive to all issues and has quickly implemented changes when required. We look forward to a long future with FFM and appreciate the value they add to our CONRAC operation.
Memphis-Shelby International Airport
Richard V. White, Memphis-Shelby County Airport Authority
In my opinion Janet Hoose, President of Fuel Facility Management, has assembled a very professional team that has never failed to provide excellent service the one airport rental car companies at Orlando International Airport. This is further attest to by the fact that there have been no complaints received from the rental car companies related to the fueling operation by me or my staff since the commencement of operation OIA's expanded QTA on April 1, 2010.
Greater Orlando Aviation Authority
Allen Powell, Manager of Commercial Properties, Orlando International Airport
FFM contracted personnel assigned to service the contract are completely trained and properly supervised professionals qualified to safely and efficiently perform all contract services. They are thoroughly vetted and badged in accordance with Transportation Security Administration (TSA) and other security requirements. FFM has been very cooperative in scheduling and coordinating all non-routine work and has been very responsive to the needs of Tampa International Airport and our rental car tenants.
Hillsboro County Aviation Authority
Paul Ridgeway, Director of Maintenance, Tampa International Airport